I’ve learned a bit about customers being a 6-year entrepeneur…”Customer is king” “If we don’t take care of our customer someone else will” and my favorite for present business, “If you make customers unhappy in the physical world they might tell 6 friends – if you make customers unhappy on the internet they could tell 6,000 friends”.
We at 1060 Creative work hard to make our customers not only happy, but happy enough to spread the word around – which is why I want to spread the word about the Junior League of Charlotte’s JLC Wearhouse. The Wearhouse is similar to various used clothiers around Charlotte, but what sets this apart are the super ladies working there. Every time I shop there they greet me with a smile, a laugh, a joke….EVERY TIME! They genuinely want to be there.
On my latest visit they had a plateful of cookies laid out for customers.
“What’s the occasion?” I asked.
“No occasion. Just because we appreciate you.”
So, be aware that there are great stores out there with great people working in them. It’s not all nasty customer service. I lift my gently used hat off them!